Medical Emergency Impacting Orders

Dear Valued Customer,

I regret to inform you that our dear friend Jonatan was involved in an accident recently and is currently in the hospital. As his long-time friend and accountant, I wanted to reach out to you on his behalf and provide an update.

Due to his unfortunate circumstances, Jonatan has limited motor skills from the waist down at the moment. However, we are optimistic about his full recovery. In the meantime, please rest assured that all pending orders will be completed by the end of January. For any new orders, we anticipate completion by the end of February or even the middle of March.

We understand that canceling your order may seem like an option during this challenging time. However, I would like to emphasize the negative impact it would have on Jonatan's journey towards recovery. Your continued support and understanding mean the world to him, and it truly makes a difference.

We value each and every one of our customers at Survey of the Cosmos, and your satisfaction is our priority. If you have any questions or concerns regarding your order, please don't hesitate to reach out and I will do my best to respond.

Thank you for your understanding, empathy, and continued support during this difficult period. Together with your support I am confident that he will pull through and will be back to creating yet another species.

Sincerely,

J
Survey of the Cosmos